Tigerpaw Radio

The Cloud Opportunity for MSPs

Join West McDonald, Chief Noise Maker at Tigerpaw Software, and Jason Bystrak, VP of Cloud & Services Business Unit at D&H Distributing, as they discuss the Cloud opportunities that could lead to incredible growth for those in the know.
Episode: 26

The Co-Managed Revolution

We interviewed two of the leading MSP experts that are excelling with co-managed services and they share their knowledge on how to do it right.
Episode: 25
Guests:
- Bob Coppedge, CEO & Owner at Simplex-IT
- Brian Weiss, CEO at ITECH Solutions

Embracing Discomfort For Growth: Lessons from a Green Beret

Join Tigerpaw and Jason Van Camp, Green Beret and business leader, as we explore how discomfort and uncertainty in your business are much better and more necessary than you think.
Episode: 24

Flat-Rate for Managed Print: The Panel Discussion

Join Tigerpaw and a panel of Flat-rate experts as they show you how to take away the fear and drive confidence in a profitable and growth-focused flat rate program for office print.
Episode: 23
Guests:
• Bud Karakey, VP of Customer Engagement at NEXERA, a BEI Services Company.
• Kenneth Edmonds, CEO at 22nd Century Management
• Earl Everson, Founder at Elite Document Solutions
• West McDonald, Host, Tigerpaw Radio, founder, West McDonald Co.

Using Video In Business

Before you say “YouTube is for kids”, think again: In a study detailed on Vidyard, companies that use video are growing 49% faster than those that don’t. At the time of writing, there are over 500 hours of video uploaded to YouTube EVERY MINUTE. Are you benefiting?
Join Tigerpaw Radio and David Walsh; our expert YouTube guest with over 300,000 subscribers; as we explore how video can help grow your business.
Episode: 22
Guest:
• David Walsh, YouTube expert and founder, David Walsh Online

Remote Security

The pandemic has changed everything, including how and where people work. More people are working from home than ever before in modern times and this introduces new security threats as well. Join experts from Tigerpaw Software, Pax8, Doberman Technologies, Compliancy Group, and ACDI who are attacking these new problems and turning them into opportunities.
Episode: 21
Guests:
- Paul Redding
- Mark Hart
- Ian Richardson
- Brad Fugitt

Women In Tech

In this episode of Tigerpaw Radio, we meet with some women leaders in tech who share their experience in the world of high tech and advice for bringing more equality to the channel in the future.
Episode: 20
Guests:
• Beth Neargarder, Channel Manager, RocketCyber
• Yvette Steele, Director of CompTIA’s Advancing Tech Talent and Diversity Community
• Van Little, Global CTO at Interdynamix

Great Customer Service

We spoke with two customer service aficionados; Corey Odvody of Americom and Joel Vaslow of Tigerpaw Software; and they share the secrets to consistently delivering great customer service.
Episode: 19

Marketing & Sales During a Pandemic

Join Tigerpaw Radio in a deep-dive series as we talk with progressive vendors and dealers about how they are not just surviving during the pandemic but growing as their competitors continue to lose ground.
Episode: 18
Guests
o Peter Busam, Chief Balancer, Equilibrium Consulting
o Greg Van De Walker, Senior Vice President, IT Channel & Services, Collabrance
o Juan Fernandez, BMI ImageNet
o Carrie Simpson, Managed Sales Pros

Extreme Remote Work: An American’s Lockdown in Panama

Imagine that you plan to stay a couple of weeks on vacation in a foreign country only to find yourself in lockdown there for over 3 months. This may sound like the plot to a film, but it actually happened to guest Greg Vandewalker, Senior Vice President, IT Channel & Services at Collabrance, LLC.
Episode: 17